10–12
working days to make and dispatch
Bookshelves, ledges, peg rails and troughs. Sent fully assembled by Parcelforce 24, tracked.
Delivery & returns
Made to order, delivered free.
Every piece is made for you in our Cardiff workshop, so here's exactly how long it takes, how it reaches you, and what to do if you need to send something back.
- Free UK mainland delivery
- Tracked on every order
- Furniture arrives assembled
- 14 days to return
Delivery times
How long will my order take?
3–5
working days to dispatch
Art Display Bars, display dots and magnetic frames. Sent by Royal Mail 48, tracked.
3–5
working days to dispatch
Prints always arrive in a separate parcel, even when you order them with other pieces.
Busy periods
During sales and other busy times, please allow up to 3–4 weeks for furniture and 5–10 working days for decor.
After you order
From our workshop to your wall.
- 01 You orderYou'll get an email confirming your order. Orders placed at weekends or on bank holidays start the next working day.
- 02 We make itYour piece is cut, joined, finished and painted in our Cardiff workshop.
- 03 It's on its wayWe email your tracking link as soon as it's dispatched.
- 04 Ready to hangFurniture arrives assembled, with screws, wall plugs and keyhole markers in the box.
Where we deliver
Free delivery on every order to the UK mainland. For anywhere else, email us your full address and what you'd like, and we'll get you a delivery quote.
Ordering more than one piece?
Furniture and decor in the same order are sent together, so allow for the longest time. Prints always follow in their own parcel.
Missing or damaged?
If your parcel hasn't arrived within 10 days of dispatch, or arrives damaged, email us with your order number (and a photo of any damage) and we'll sort it out with you.
Returns
Changed your mind?
You can return most items within 14 days of receiving them, as long as they're unused and in their original packaging. Once it reaches us, we'll check it over and refund you to your original payment method within 5 working days. Your bank may take a few more days to show it.
- 1 Email us firstSend your order number and the reason for the return to info@autumnscorner.com.
- 2 Pack it upWrap it in its original packaging so it travels safely.
- 3 Send it backPost it with a tracked service and keep your proof of postage. Return postage is paid by you.
What we can't take back
- Custom colours, bespoke sizes and personalised items, unless there's a fault.
- Prints, because each one is printed to order. If a print arrives damaged, email us within 24 hours with photos and we'll put it right.
- Items that have been used, damaged, or aren't in their original packaging.
Good to know
- Grain patterns and knots are natural features of solid wood, not faults. They make each piece unique.
- Paint colours can look slightly different on different screens, so we can't accept returns for colour alone.
Still have a question?
Get in touch and we'll reply within 2 working days.